Telephone Bank System Telephone Bank System

Telephone Bank System

Telephone Bank Maskan provides the customers with the facility to benefit from the services of this system for 24 hours easily and without physical appearance at branches of the bank. Using telephone bank services is possible through contacting the phone number +98-21-64096.

Core Telephone Bank Systems of Bank Maskan

Core telephone bank system consists of three systems detailed hereunder:

  • Payment of bills and purchase of charge;
  • Core telephone bank
  • Purchase of ETC lable charge;

Payment System Services of Bills and Purchase of Charge:

The corresponding services of this System can be used by all customers of Bank Maskan and holders of the cards members of SHETAB (Inter-bank Information Transfer Network) and it is not required to register at branches of Bank Maskan. Services of this system are detailed hereunder:

  • Payment with bill and payment IDs;
  • Payment with mobile phone without bill and payment IDs;
  • Top Up charge purchase of Hamrah-e-Aval and Irancell;
  • Purchase of ETC lable charge; 

Core Telephone Bank System

This system consists of two card-based and account-based services.

 

Card-based services:

  • Statement
  • Reading the last three turnovers;
  • Sending the fax of the last 30 turnovers;
  • Sending the fax within any time interval;
  • Reading the payment of subsidies;
  • Special services
  • Money transfer from Maskan card to Maskan card;
  • Payment of installments;
  • Requesting for duplicate card;
  • Payment of bills and purchase of charge
  • Payment with bill and payment IDs;
  • Payment with mobile phone;
  • Top Up purchase of charge of Hamrah-e-Aval and Irancell;
  • Indicating IBAN Code
  • Reading IBAN code;
  • Sending of IBAN code to cell phone;
  • Purchase of ETC lable charge;
  • Inactivation of telephone bank;
  • Informing loss of card;

 

Account-based services

  • Statement
  • Reading the last three turnovers;
  • Sending fax of the last 30 turnovers;
  • Sending fax within desirable time interval;
  • Reading payment of subsidies;
  • Special services
  • Money transfer from Maskan Account to Maskan Account;
  • Payment of installments;
  • PAYA money transfer;
  • Change of telephone bank account password;
  • Payment of bills and purchase of charge
  • Payment with bill and payment IDs;
  • Payment with mobile phone;
  • Indicating IBAN code
  • Reading IBAN code;
  • Sending IBAN code to cell phone;
  • Check services
  • Request for issuance of checkbook;
  • Inquiry of check status: All changes in check (temporary block, passed status, non-passed status and cancellation of check) and its date are read.
  • Temporary blocking of check;
  • Inactivation of telephone bank

 

Remarks: All holders of accounts of Bank Maskan may refer to any of branches of Bank Maskan and obtain the account password of telephone bank system and use the core telephone bank account.

 

System for purchasing ETC lable charge:

In this system, all customers of Bank Maskan and holders of the cards member of SHETAB  may purchase  charges of ETC .

 

Characteristics of Telephone Bank Maskan:

  • Reading the name and surname of holder of account of destination upon carrying out money transfer operation;
  • Payment of installments and reading the name and surname of holder of loan facilities card;
  • PAYA money transfer operation through deposit services;
  • Sending IBAN code to cell phone;